1. Shipping Area
We currently ship within the United States.
2. Shipping Costs
Free standard shipping on orders totaling $60.00 or more.
A flat shipping fee of $4.99 applies to orders under $60.00.
3. Processing Time
Orders are processed and shipped within 1–3 business days.
Business days are Monday–Friday, excluding U.S. federal holidays.
4. Order Cut-off Time
Orders placed before 5:00 PM Pacific Time (PT) on a business day will be processed the same day.
Orders placed after 5:00 PM PT, or on weekends and holidays, will be processed the next business day.
5. Estimated Delivery Time
Once shipped, delivery typically takes 3–5 business days within the United States.
Total Estimated Time from Order to Receipt
4–8 business days, including processing time and transit time.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your package.
7. Unforeseen Delays
Delivery timelines may be affected by factors beyond our control, such as extreme weather, carrier delays, or peak shipping seasons. We will make reasonable efforts to notify you of any significant delays.
8. Address Changes
Please review your shipping address carefully before placing your order.
Address changes are not permitted after an order has shipped. If you notice an error before shipment, please contact us immediately and we will do our best to assist.
9. Taxes
All prices listed on our website are final. No additional taxes or fees are charged at checkout.
10. Contact
If you have any questions about shipping, please contact our customer service team at service@ilacesar.com.