Faux Purple Eucalyptus Branch Artificial Greenery Stem 75cm for Floral Arrangement EU03
This faux eucalyptus branch features soft-touch plastic leaves with a realistic matte finish and warm brown stems. Standing at 28 inches (75 cm) tall, it offers a natural look suitable for home decor, DIY projects, and floral arrangements.
Use this branch as a standalone piece for a minimalist look, or combine multiple stems to create fuller bouquets and seasonal centerpieces. Suitable for home shelf styling, kitchen table decor, or entryway accents.
1. Shipping Area
We currently ship within the United States.
2. Shipping Costs
Free standard shipping on orders totaling $60.00 or more.
A flat shipping fee of $4.99 applies to orders under $60.00.
3. Processing Time
Orders are processed and shipped within 1–3 business days.
Business days are Monday–Friday, excluding U.S. federal holidays.
4. Order Cut-off Time
Orders placed before 5:00 PM Pacific Time (PT) on a business day will be processed the same day.
Orders placed after 5:00 PM PT, or on weekends and holidays, will be processed the next business day.
5. Estimated Delivery Time
Once shipped, delivery typically takes 3–5 business days within the United States.
Total Estimated Time from Order to Receipt
4–8 business days, including processing time and transit time.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your package.
7. Unforeseen Delays
Delivery timelines may be affected by factors beyond our control, such as extreme weather, carrier delays, or peak shipping seasons. We will make reasonable efforts to notify you of any significant delays.
8. Address Changes
Please review your shipping address carefully before placing your order.
Address changes are not permitted after an order has shipped. If you notice an error before shipment, please contact us immediately and we will do our best to assist.
9. Taxes
All prices listed on our website are final. No additional taxes or fees are charged at checkout.
10. Contact
If you have any questions about shipping, please contact our customer service team at service@ilacesar.com.
This policy applies to all purchases made through our official website and covers our decorative branches, potted plants, bouquets, and wreaths.
If you are not fully satisfied, please review the policy below.
1. Return Window
You may request a return within 30 calendar days from the date of delivery.
2. Condition of Returned Items
Returned items must be unused, undamaged, and in their original packaging.
Items that have been assembled, altered, cleaned, or show signs of wear may not be accepted.
3. Proof of Purchase
Please provide your order number or a copy of your order confirmation email when requesting a return.
4. Return Shipping Costs
We will cover return shipping if the return is due to our error, such as shipping the wrong item, missing parts, or a manufacturing defect.
You will be responsible for return shipping if the return is for personal reasons, such as a change of mind, color preference, or ordering the wrong item.
5. Non-Returnable Items
We cannot accept returns for:
Items requested after the 30-day return window.
Items that have been used, cleaned, assembled, or altered.
Items damaged due to customer mishandling, improper storage, or failure to follow care instructions.
Items returned without proof of purchase.
Custom or personalized items, if applicable.
6. How to Request a Return
Email our customer service team at service@ilacesar.com with your order number and a brief description of the issue. Our team will respond within 1-2 business days.
If your return is approved, we will provide the return address and detailed packaging instructions.
7. Packaging Guidelines
Please reuse the original packaging and protective materials whenever possible. Make sure the item is securely wrapped to prevent movement during shipping.
We recommend using a tracked and insured shipping service, as we cannot be responsible for items lost or damaged during return transit.
8. Damaged, Defective, or Incorrect Items
If your order arrives damaged, broken, defective, or incorrect, please contact us within 48 hours of delivery. Include clear photos or videos showing the item and the packaging.
Once we review the evidence, we will offer one of the following at no additional cost to you:
A free replacement, or A full refund.
In most cases, you will not be required to return the damaged item.
If the package is visibly damaged upon arrival, please keep all original packaging and note the damage with the carrier before contacting us.
9. Refund Processing Time
Once we receive and inspect your returned item, we will process your refund within 7 business days. You will receive a confirmation email once the refund has been initiated.
10. Refund Method
Refunds will be issued to the original payment method. Depending on your bank or card issuer, additional processing time may be required before the funds appear in your account.
11. Exchanges
We do not offer direct exchanges. To exchange an item, please return the original item following the process above and place a new order for the desired item.
12. Order Cancellation
You may cancel an order within 24 hours of purchase if it has not yet been shipped. Once an order has been dispatched, it cannot be canceled. To request a cancellation, email service@ilacesar.com.
13. Contact Us
For any questions about returns or refunds, please contact:
Email: service@ilacesar.com
Why Choose ilacesar
———— Artificial Plants That Don‘t Look Artificial
We believe artificial plants should never look fake. That’s why every piece in our collection is crafted with an obsession for detail — from the subtle color gradients on each leaf to the natural texture you can feel. No shiny plastic. No cheap molds. No stiff, uniform shapes. Just thoughtfully designed greenery that brings warmth, depth, and authenticity to any space.
